Wells Fargo banking outage enrages customers, ruins mornings

Wells Fargo Bitcoin

The company acknowledged on Twitter it is researching problems with online banking and its mobile app.

Wells Fargo customers nationwide are having a hard time getting their banking done Thursday.

As of 9:15 a.m., the bank's website was also unavailable. "We apologize for the inconvenience", Wells Fargo spokesperson Jennifer Langan told ABC News.

Exterior of the Wells Fargo bank on November 16, 2018 in Philadelphia, Pennsylvania.

KULR-TV in Montana was reporting that a bank employee said the outage was a result of a fire at a server farm located in Shoreview, Minnesota.

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The company didn't respond for hours to many customers' complaints and finally posted an admission that something was wrong shortly after 8:00 a.m. CST.

"Unfortunately bank outages have become fairly commonplace - if you haven't experienced one yourself, you might be in the minority", O'Shea said in an email to ConsumerAffairs.

Thursdays outage is the second to hit Wells Fargo in the last week. "U giving me my $45k earnest $ back?" one Twitter user wrote to Wells Fargo.

Wells Fargo says workers discovered the problem following routine maintenance. Although the bank said the outages were "intermittent, customers tweeted that they had been unable to access their accounts all day".

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