Beware of the message that will crash your PlayStation 4

PS4 users warned to set messages to private after receiving message that bricks their console

u/Huntstark on Reddit reported this issue yesterday in a post titled, "WARNING: Set your messages to private".

Word of the problematic appears to have surfaced first on Reddit. The stories all follow a similar pattern: users receive a message, their controllers and sound outputs fail, and resetting the console results in continual error loops. The message can come at any time to your system and can be sent by anyone, at this point in time the only protection if you haven't had the message sent to you is to make sure your messages are set to private.

I haven't been able to personally confirm the existence of the issue, but it's worth noting that this isn't a lone report. There are reports of a PS4 messaging hack which is bricking consoles.

Reddit user Qraeshawn said: "I had a player named Zilla-Trickz that sent me 7 messages saying: Fortnite [] 3, but the heart was an emoji".

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To do this, you need to go into Account Management in your console settings, find the Privacy Settings subheading and flip the Messaging settings from "Public" to "Friends Only" or "No One".

If you haven't been affected by this bug and want to protect yourself, the way to do that is to restrict messaging on your console to PlayStation 4 to friends only. Both should prevent unsafe messages from reaching you.

Some users have claimed that doing a factory reset will delete the message and fix the problem, while others have claimed that the only way to fix the error is to delete the message using the PlayStation mobile app or by logging into the account from a browser and deleting the message that way.

In those cases, you might also have to rebuild your PS4's database. Better to be safe than sorry, right?

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